Ten reasons to avoid Amazon

Why avoid Amazon?

1. Amazon is an aggressive tax avoider.

In 2023, the UK lost over £433 million from Amazon’s tax avoidance, according to an investigation by Ethical Consumer. This amount could have been used to help the most vulnerable with fuel costs, recruit more nurses and pay them better, or do the same with teachers. 

According to the most recent figures, because of its aggressive tax avoidance strategies, Amazon will likely pay only around £18m in corporation tax. This works out at about 4% - a tiny fraction of the £452m that might be expected in the UK.

And its tax avoidance isn't only affecting the UK: globally the gap between what Amazon reports it is paying in tax and the actual cash it's handing over to authorities amounts to $6 billion in the decade between 2012-2021, according to the campaign organisation Fair Tax Mark. 

Ethical Consumer continues to call for a boycott of Amazon over its outrageous tax avoidance. 

2. Amazon has violated workers’ rights for years.

Nine-hour days standing, seemingly impossible targets, having to pee in a bottle for fear of taking breaks – these are all allegations from Amazon workers.

In recent years, the company has faced multiple fines in the US for putting workers’ safety at risk by placing punitive production targets on them. Workers have been found to be at greater risk of musculoskeletal disorders and back injuries from having to lift multiple heavy parcels and work long hours to meet quotas, according to inspectors.

Similar conditions have been reported in the UK. In October 2020, TUC released a report that found that employees in Amazon warehouses worked 55 hour weeks and 10 hour days on average, were expected to pack around 300 items per hour (1 every 12 seconds), and were harassed, disciplined or fired if they failed to meet their targets. Workers felt unable to take breaks or visit the bathroom and sometimes had to urinate in bottles.

In 2023, ‘prankster’ Oobah Butler went undercover and was able to confirm some of these allegations by using hidden cameras. The Channel 4 documentary revealed bottles filled with urine around Amazon’s Coventry fulfillment centre. 

In India, where workers’ rights are much less protected, things are even worse. The Independent reported in June 2024 that warehouse workers were allegedly made to pledge not to take drink and toilet breaks until their targets were met while temperatures soared past 50C. Dharmendra Kumar, Convenor of the Amazon India Workers Association said at the Make Amazon Pay Summit that healthy workers in their early twenties regularly contract urinary infections due to this practice.

According to a survey conducted by the UNI Global Union, over 80% of warehouse workers say that work targets are very difficult to achieve.

3. Amazon workers say abuse comes at a high price for workers in the cost of living crisis.

Amazon workers have led protests against the company’s appalling workers’ rights.

For the past couple of years, Amazon workers and activists from all over the globe have taken action against Amazon’s atrocious working conditions, as well campaigning for better pay, as part of #MakeAmazonPay and Black Friday protests. Make Amazon Pay campaign says:

"While tripling profits in early 2024, Amazon surveils and pressures drivers and warehouse workers at the risk of severe physical and mental harm."

An average Amazon warehouse worker earns just under £14 an hour. 

Meanwhile, Andrew R Jassy, the president and CEO of Amazon, received a total of $212,701,169 in 2021, which was reduced to $1.3 million in 2022. Two other executives earned over $40 million (£38m) in 2022.

4. Amazon sells its services to fossil fuel companies, and is suporting new nuclear power plants.

Amazon offers its high tech services to help fossil fuel companies find more oil and gas.

In August 2022, Bloomberg reported that Amazon was a "quieter beneficiary" of the boom in oil and gas prices, and was, for example, "helping drillers run simulations to maximize how much oil they can pump from existing wells. Amazon was said to have stated that it was making "oil companies more efficient" as "part of their sustainability work".

Amazon has previously been accused of ‘aggressively courting’ the industry and offering machine learning and AI technologies to enable fossil fuel extraction at a time when “it is imperative most fossil fuels be left in the ground if we are to avoid severe climate disruption”.

Amazon was also found to have sponsored a 2020 event held by the Competitive Enterprise Institute, a think tank well known for spreading climate denial misinformation.

Amazon is also now expanding into the nuclear industry. In October 2024 it announced that it “signed three new agreements to support the development of nuclear energy projects—including enabling the construction of several new Small Modular Reactors (SMRs)”.

5. Amazon has a poor climate record.

In 2020, Amazon announced its target to be carbon neutral by 2040. 

But Amazon uses outrageous methods to make its emissions appear smaller than they are. For example, when it comes to reporting on its “purchased goods and services”, part of its scope 3 emissions, Amazon only includes Amazon branded products. According to the organisation Amazon Employees for Climate Justice, this number could be as low as a staggering 1%. This suggests that Amazon’s scope 3 emissions could be 100 times higher than claimed by the company.  

In April 2021, a video was published which showed Amazon’s Dunfermline warehouse destroying over 124,000 items of unsold stock. Amazon destroys products that are outdated or have been returned, likely because to keep it stored is worth less than trashing it and bringing new stuff in.

And Amazon’s growth in its cloud computing arm, Amazon Web Services (AWS) and AI means that it is investing heavily in data centres around the globe. These consume vast amounts of power, most of which is not generated by renewable energy. In fact, Amazon Employees for Climate Justice recently said that in spite of the company claiming that its operations are run entirely on renewable sources of power, in truth just 22 percent of power used by the company's data centres is from renewables.
 

6. Amazon is damaging small independent businesses.

Amazon has come to dominate many online markets globally.

It entered the UK market in 1998, just three years after its inception in the US and today its name is synonymous with online shopping. 

It currently controls 30% of the total retail market and over 86% of people in the UK shop on Amazon. Its monopoly has marginalised many small independent businesses.

Since Amazon launched as a bookseller a quarter of a century ago, the UK and Ireland have lost almost 1,000 independent bookshops.

Bookshops are not the only independent retailers that believe themselves to have been damaged by Amazon’s monopoly. While it is estimated that nearly 2 million small and medium businesses sell on Amazon worldwide, the retail giant is likely causing more harm than good to small and medium-sized retail businesses.

A 2022 report found that in the US, Amazon's market capture has displaced 136,000 bricks and mortar shops, and the rise of its warehouses provided only half as many jobs as the 1.7 million retail roles that have been lost to its monopoly. 

Amazon’s monopoly supports staggering inequalities: between March and September 2020, at a time when most businesses were struggling due to the pandemic, Amazon founder Jeff Bezos saw his personal wealth increase so much that he could have given all 876,000 Amazon employees a bonus of $105,000 each, and still be as wealthy as he was pre-pandemic.

7. Amazon has repeatedly been accused of racism. 

Year after year, accusations surface about Amazon’s racist behaviour. 

In 2024, the HR Grapevine reported the case of a black female at AWS who alleged that she “has been harassed, sexually assaulted, and kept from advancing to positions she deserved in the corporation.” Her attorneys argued in the lawsuit that "Like so many other black and female employees at Amazon, Charlotte Newman was confronted with a systemic pattern of insurmountable discrimination based upon the color of her skin and her gender". Amazon said it was reviewing the allegations and that it does not “tolerate discrimination or harassment of any kind”.

In 2021, Amazon was sued in the US over accusations of "systemic" racism in its offices. A manager said that Black people were hired for lower positions and were not promoted as quickly. 

In May 2022, workers staged a walkout from a company warehouse in the States, accusing Amazon of harassing employees of colour and wrongfully firing two Black employees. 

In July 2022, Amazon was also accused of failing to respond after American warehouse workers received death threats and racist abuse. One worker said she was fired after telling Amazon she'd take legal action if her complaints of racism weren't addressed. 

Amazon has also enabled racial-bias and racial profiling through its technology. 

In 2018 and again in 2020, testing of Amazon’s ‘Rekognition’ facial software showed it to be fundamentally racially-biased. The software was found to disproportionately identify Black members of Congress or Parliament as people who had been arrested and had mugshots held in a police database. 

In 2020, campaigners won a victory after the company announced a one-year moratorium on selling the technology to US police. A year later, the company announced that it would be extending the moratorium indefinitely. Nathan Freed Wessler, a deputy project director at the American Civil Liberties Union said in response to the announcement:

"Face recognition technology fuels the over-policing of Black and Brown communities, and has already led to the false arrests and wrongful incarcerations of multiple Black men.”

8. Amazon is accused of union busting.

“Amazon is busting democracy, not just unions”, said Christy Hoffman, General Secretary of UNI Global Union in a piece published in November 2024, reflecting on Black Friday.

Amazon has been consistently working to break unionising efforts.

In 2021, for example, workers in Bessemer, Alabama voted on whether to unionise. In the weeks beforehand, Amazon sent an army of anti-union consultants to the city, where they held intimidating and mandatory meetings – including threatening to close the facility down if unionisation was voted for – spread anti-union propaganda, and even changed the schedule of the traffic lights to sway the vote, according to campaigners.
When workers do manage to organise, they face serious repercussions. 

In May 2022, workers and managers were fired from a US warehouse after they successfully voted to unionise. One worker, who organised on behalf of the Amazon Labour Union, was told that he was being dismissed for "job abandonment" while on leave to care for someone with COVID-19. 

Just a month earlier, Amazon was forced to reinstate and provide back pay for an employee that it "unlawfully" dismissed after he protested against unsafe conditions during COVID-19. 

In July 2024 in a historic vote, Amazon workers very narrowly rejected a union in its Coventry warehouse in the UK. Labour union GMB, which led the unionising efforts, accused Amazon of union busting. It claimed that anti-union messages were spread and anti-union seminars were held ahead of the vote.  

9. Amazon has faced questions over spying on politicians, trade unions, and consumers.

In June 2023, Amazon agreed to pay over $30 million to settle two privacy cases relating to its Alexa speakers and security camera unit, Ring. The company was accused of storing the voices and geolocation of children after they used Alexa. It was also accused of security failures for its Ring cameras, which put users’ private videos, their accounts, cameras, and videos at risk of being controlled by hackers, according to the suit.

In 2020, Amazon was accused of spying on politicians and trade union workers. The company published two job posts for ‘intelligence analysts’ in the US, the roles for which included investigating the threat of organised labour against the company and monitoring ‘hostile political leaders’.

The company deleted the job posts after they were widely publicised, and has since stated that they were inaccurate and posted in error. But a group of MEPs wrote to Jeff Bezos – Amazon’s founder and chief executive – expressing concern over “increasing warnings about your company’s anti-union policy”.

10. You’ll be in solidarity with workers and activists globally.

Organisations all over the world have been protesting Amazon’s actions - from workers' unions and civil society organisations to anti-racism and anti-gentrification campaigns. 

#MakeAmazonPay is a global coalition demanding that the company address its workers’, environmental and political abuses. It has brought together a wide range of those campaigning against Amazon, including Ethical Consumer. It leads global protests against the company, including recommending boycotts of Black Friday and Cyber Monday.

Some campaigns have seen major success. In 2019, New York activists successfully drove Amazon away from the city where it had planned to build an HQ2 in return for almost $3 million in tax deals. In May 2021, the European Parliament challenged Jeff Bezos over Amazon’s union-busting and spying on workers. In April 2022, workers formed the first ever dedicated union at the company. 

By boycotting the company, you will be taking part in this global movement and building the pressure on Amazon – or the legislation that allows its abuses – to change.

Additional research by Katalin Csatádi.