Workers’ rights and supermarkets
Our research showed that even supermarkets with thorough workers’ rights policies face regular criticism from the media and campaign groups, suggesting that exploitation is regularly occurring in their supply chains.
Three companies, Amazon, Asda and Iceland, scored 0 marks (out of 100) in the workers category.
Tesco was accused of major workers’ rights abuse in 2022 by supply chain workers in Thailand who had been working 99-hour weeks and sleeping on concrete floors.
Even supermarkets who score higher up in our guide are not immune to workers' rights issues. For example, in February 2024 it was reported that workers at Sumithra Group, Sri Lanka, which makes clothing for M&S and other brands, went on strike demanding a wage that was sufficient to live on. According to campaign group Labour Behind the Label, the workers, predominantly young women, are paid under £3 per day. Take action: Send a template email to M&S’s CEO demanding fair wages for workers at Sumithra.
Which supermarket pays shop floor workers the most?
The UK legal minimum wage for those aged 21 and over is currently £11.44 per hour (and significantly less for those younger), but the Real Living Wage Foundation calculates that £12 is actually the minimum needed for a decent life, or £13.15 for those in London. We’ve listed the supermarkets’ national rates for new employees in the table below.
Iceland was the only supermarket we found that used its right to offer employees aged under 21 a lower rate of pay.
Looking at hourly rates alone can be deceptive though – for example, Amazon is accused of wrongly labelling many workers ‘self-employed’, which denies them the right to a minimum wage. It’s being taken to court by more than 2,000 drivers for this reason. One ‘self-employed’ Amazon driver says,
“In one week I worked 36 hours over four days and I should have earned £464 but they gave me £2.74. It doesn’t sound believable but it’s true.”
What happened with the gender discrimination case?
In 2014, Leigh Day began representing Asda shop floor workers, claiming shop floor workers (mainly women) were paid less than warehouse workers (mainly men) due to gender discrimination. Many other brands now face similar cases.
The claim is ongoing and it doesn’t seem like anyone’s received a payout yet but, if successful, some workers could claim over £20,000 compensation.
Former and current employees of Asda, Co-op, Morrisons, Sainsbury's, and Tesco can claim at Equal Pay Now to ensure they’re entitled to a payout if the case goes the way of the workers.
Is buying British produce better for workers and local economies?
Organisations like Landworkers Alliance call for 80% of UK food production to be local by 2030.
For many supermarkets, the majority, if not all, of their meat, eggs, and dairy milk is British.
Keeping supply chains shorter does, in general, result in better transparency and working conditions, and supports local companies and economies.
That’s not always the case though. At a Staffordshire farm producing strawberries for Co-op, Lidl, and Tesco, migrant workers reported being threatened with deportation and being blacklisted by the farm owners. "Even before we start work the supervisors would be screaming at us ... they would treat you like an animal".
Local veg box companies tend to have shorter supply chains than the large supermarket suppliers, and are more likely to employ local people than be involved in higher-risk visa schemes, and are more likely to send out what’s in season. There are some veg box suppliers in our new guide to ethical food retailers.
Ethical Trading Initiative policies vs supermarkets’ own
All brands except Amazon, Iceland, and Ocado are members of the Ethical Trading Initiative, which means they commit to following its base code of workers’ rights standards.
However, supermarkets’ own supplier policies often don’t mirror the ETI’s base code and are notably less robust. For example, some supermarkets only required suppliers to pay their staff the minimum wage, while the ETI base stipulates a “living wage” must be paid.
Co-op, Morrisons, Ocado, Sainsbury’s, and Waitrose were the only brands that had written in their own words policies that are as strong as the ETI’s regarding wages, regular employment, and working hours.